Ogura & Co., Ltd  2661 Hongo, Ebina-City, Kanagawa, 243-0417 Japan email: contact@OguraRescueTools.com Distributed by, in North America Midwest Rescue Products 10944 Thwing Rd., Chardon, OH 44024 Phone:877.732.3206 Fax:  877.226.5027 email: info@MWRescue.com To expedite the process, please send your email to us with your full organization name and the organization's phone number provided. <Other than North America> Please contact info@Ogura-web.com